Privacy Policy
Draft notice: this text was prepared as a good-faith starting point and should be reviewed against your company's registration details and, ideally, by a legal professional before relying on it.
Who we are
RedPal ("we") operates redpal.ro. You can reach us at contact@redpal.ro. We act as the controller of the personal data described below.
What we collect and why
- Contact form: name, business name, email and your message, so we can reply to you.
- Booking a call (chat): name, phone number, optional email, optional note and the time you choose, so we can hold the slot and call you. We email a confirmation and calendar invite.
- Chat messages: what you type is sent to an AI model to generate a reply. Please do not share sensitive information in the chat.
- Ideas tool: the business description you type is sent to an AI model to produce ideas. We do not store it.
- Technical data: to prevent abuse we keep a short-lived, hashed form of your IP address for rate limiting. We do not use advertising cookies or analytics trackers.
Legal basis
Your consent (when you tick the box and submit a form or confirm a booking) and our legitimate interest in keeping the site secure.
Who processes your data
We use Cloudflare (hosting, database and AI processing) and Resend (sending emails). These providers process data on our behalf and may do so outside the EEA under standard contractual safeguards.
How long we keep it
Booking records are kept for up to 12 months after the appointment. Contact messages are kept in our mailbox for as long as needed to handle your request. Rate-limit records are deleted within a day.
Your rights
You can ask to access, correct, delete or restrict your data, withdraw consent, or object to processing by writing to contact@redpal.ro. You may also complain to the Romanian data protection authority (ANSPDCP).
Changes
We may update this policy and will change the date below when we do.
Last updated: November 2026